What types of products does Razi offer?
Razi specializes in high-quality tech accessories designed to enhance productivity. Our curated selection includes items such as the Logitech B100 Optical USB Mouse, among other essential tools that cater to both casual users and professionals.
How can I ensure the tech accessories I purchase are suitable for my needs?
To determine the suitability of our tech accessories, consider your specific requirements such as compatibility with your devices, ergonomic features for comfort, and the intended use (e.g., casual browsing or professional tasks). Our product descriptions provide detailed specifications to assist in your decision-making process.
What is the return policy for items purchased from Razi?
Razi has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is also required. For more details on the return process, please contact us directly.
How long does shipping take for orders placed with Razi?
Orders are typically shipped within 24-48 hours of receipt. The estimated delivery time is generally between 3-7 business days, depending on your location. We utilize trusted shipping carriers to ensure that your orders arrive safely and efficiently.
What should I do if my item arrives damaged or defective?
If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring that you receive a satisfactory solution.
Are there any items that cannot be returned?
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us for clarification.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Can I exchange an item I purchased?
The most efficient way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item. This ensures that you receive the desired product without delay.